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13x Gartner® Magic Quadrant for UCaaS Leader

For ten consecutive years, Gartner has recognized 8x8® in the Contact Center as a Service (CCaaS) Magic Quadrant. Read the report to see why.

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A product portfolio to supercharge your CX.

From superior contact center solutions to unified communications and no-code APIs, our products solve even your most complex communication challenges.

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Contact Center

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Unified Communications

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Communications APIs

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CX Beyond the Contact Center

Contact Center

8x8 Contact Center™ powers up agents with AI to simplify contact center operations and delight customers.

8x8's Contact Center interface on a desktop screen

Contact Center

8x8 Contact Center™ powers up agents with AI to simplify contact center operations and delight customers.

8x8's Contact Center interface on a desktop screen

Unified Communications

8x8 Work® connects teams and customers globally with an AI-enabled communications suite.

8x8 Unified Communications interface on a desktop screen

Communications APIs

8x8 no-code CPaaS connects you to customers on the channels they want from one platform.

8x8 Communication APIs interface on a desktop

CX Beyond the Contact Center

8x8 Engage™ empowers all customer-facing teams to stay connected and support customers with ease.

8x8 Engage interface on desktop

8x8 for Microsoft Teams

Amplify your Microsoft Teams with 8x8 communication capabilities and contact center integrations.

Hear from others in the industry.

“Everything we’re doing with 8x8® is taking us to a better place. We’ve barely scratched the surface of what 8x8 has to offer, and we’re eager to continue exploring the platform’s features and capabilities.”

John Jolliffe

Casey’s General Stores, Inc

8x8's Casey's case study preview

“I believe when you have happy employees, you get happy customers. And after we switched to 8x8, we noticed an increase in customer satisfaction."

Marcella Prieto

Acer Information Technology

Preview of 8x8's Acer customer quote and case study highlighting CX solutions that increased employee satisfaction, which enhanced customer happiness

"Today we can interact anytime, anywhere and always be secure. We've enabled our employees to provide excellent service. It’s seamless."

Thomas Hill

Live Oak Bank

8x8's Live Oak Bank case study preview
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Trusted by more than 3 million business users.

Trusted by more than 3 million business users.

Secure and compliant.

Up-to-date with regulations and verified by third-party certifications. So you get peace of mind.

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** Ty and associated logos are trademarks of Ty, Inc. Acer and associated logos are trademarks of Acer, Inc. Trek and associated logos are trademarks of Trek, Inc. San Diego Wildlife Alliance and associated logos are trademarks of Zoological Society of San Diego Corp. SOC 2 and associated logos are trademarks of the American Institute of Certified Public Accountants (AICPA). ISO, ISO 27001 and associated logos are trademarks of the International Organization for Standardization (ISO). NIST and associated logos are trademarks of the National Institute of Standards and Technology (NIST)." ***GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.